Frequently Asked Questions
About media mea
What is media mea?
media mea is a technology and advertising solutions company specializing in digital signage, interactive displays, content management systems (CMS), programmatic advertising, connected TV (CTV), digital out-of-home (DOOH), audience engagement solutions, and custom technology deployments.
What industries does media mea serve?
We work with businesses, schools, healthcare facilities, retailers, restaurants, hotels, entertainment venues, government organizations, transportation hubs, and corporate environments.
Where is media mea located?
media mea is based in Florida, USA, and serves clients throughout North America and internationally.
What makes media mea different?
We combine hardware, software, content management, advertising, analytics, and installation services into complete turnkey solutions designed to maximize audience engagement and business results.
Can media mea provide custom solutions?
Yes. Many of our projects are custom designed to meet specific client requirements, including custom enclosures, interactive experiences, advertising networks, kiosks, and software integrations.
Products & Solutions
What products does media mea offer?
We offer digital signage displays, outdoor kiosks, interactive touchscreens, stretched displays, wayfinding systems, advertising displays, media players, digital menu boards, LED solutions, audience analytics systems, and content management software.
Do you offer indoor and outdoor displays?
Yes. We offer both indoor and outdoor commercial-grade display solutions designed for continuous operation.
Do you offer touch screen displays?
Yes. Many of our products feature PCAP multi-touch technology suitable for retail, education, healthcare, and corporate applications.
Do you offer digital menu boards?
Yes. We provide complete digital menu board solutions for restaurants, cafés, food courts, and hospitality venues.
Can your displays operate 24/7?
Many of our commercial-grade displays are designed specifically for continuous 24/7 operation.
Do you offer media players?
Yes. We offer professional media players from leading manufacturers as well as integrated computing solutions for advanced deployments.
Can I purchase hardware only?
Yes. You may purchase hardware only or choose a complete solution that includes software, installation, content management, and support.
Software & CMS
What is media mea DS™?
media mea DS™ is our digital signage content management platform that allows users to remotely manage, schedule, and monitor content across multiple displays and locations.
Can I manage screens remotely?
Yes. Our CMS allows remote management from virtually anywhere with internet access.
Can multiple users access the CMS?
Yes. Multi-user permissions and administrative controls are available.
Can I schedule content in advance?
Yes. Content can be scheduled by date, time, location, campaign, or audience.
Can I display videos, images, websites, and live feeds?
Yes. Our software supports a wide variety of media formats and data integrations.
Can the CMS support multiple locations?
Yes. The platform is designed for single-screen deployments as well as large multi-location networks.
Advertising Services
What advertising services does media mea provide?
We offer Connected TV (CTV), Digital Out-of-Home (DOOH), Programmatic Advertising, Mobile Advertising, Geofencing, Audience Targeting, Radio Advertising, and Venue-Based Advertising solutions.
What is CTV advertising?
Connected TV advertising allows your message to appear on streaming television platforms viewed on smart TVs and connected devices.
What is DOOH advertising?
Digital Out-of-Home advertising uses digital screens in public locations to deliver targeted advertising messages.
Can you target specific geographic areas?
Yes. We offer geographic, demographic, behavioral, and audience-based targeting options.
Do you provide campaign reporting?
Yes. Campaign reports may include impressions, audience delivery, playback verification, engagement metrics, and performance summaries.
Can you create advertising content?
Yes. We provide creative services including graphic design, video production, animation, and campaign development.
Ordering & Quotes
How do I request a quote?
You can request a quote directly through our website or contact our sales team for assistance.
Are your prices listed online?
Some products include pricing, while custom solutions may require a personalized quotation.
How long is a quote valid?
Unless otherwise stated, quotes are typically valid for 30 days.
Can I request changes to a quote?
Yes. We are happy to revise quotations based on updated requirements.
Can I track my previous quotes?
Yes. Registered users can access their Quote History page to review previously requested proposals.
Do you offer volume discounts?
Yes. Quantity discounts may be available depending on the product and project scope.
Payment & Financing
What payment methods do you accept?
We accept major credit cards, ACH transfers, wire transfers, and other approved payment methods.
Is a deposit required?
Most custom hardware and project-based orders require a deposit before production begins.
What are your standard payment terms?
Unless otherwise stated, 50% is due upon order placement and the remaining balance is due prior to shipment.
Are financing options available?
Financing options may be available through approved third-party providers.
Shipping & Delivery
Do you ship internationally?
Yes. We serve customers worldwide.
How are shipping costs calculated?
Shipping costs are based on destination, product dimensions, weight, and delivery method.
Can I arrange my own shipping?
In many cases, yes. Please contact us before placing your order.
Do you offer expedited shipping?
Yes. Expedited shipping options may be available for eligible products.
Will I receive tracking information?
Yes. Tracking information is provided when available.
Installation & Support
Do you provide installation services?
Yes. Installation services are available throughout many regions.
Can you assist with site surveys?
Yes. Site surveys and deployment planning services are available.
Do you provide training?
Yes. Training can be provided for software platforms and hardware operation.
Do you offer technical support?
Yes. Technical support is available for eligible products and services.
Can you manage my content?
Yes. Managed content services are available for clients who prefer a turnkey solution.
Warranty & Returns
Do your products include a warranty?
Most products include manufacturer warranties. Warranty periods vary by product.
What should I do if a product arrives damaged?
Please contact us immediately and provide photographs of the damage.
Can I return a product?
Return eligibility depends on the product type and condition. Custom-built products may not be eligible for return.
How do warranty claims work?
Our support team will coordinate warranty service and replacement procedures when applicable.
Account & Website
Do I need an account to request a quote?
No. However, creating an account may provide access to additional features and order history.
Can I access my previous orders online?
Yes. Registered users can review order history and account information.
How do I update my account information?
You may update your account information through your account dashboard.
How do I unsubscribe from marketing emails?
You may use the unsubscribe link included in our emails or visit our Unsubscribe page.
media mea Proprietary Solutions & Specialized Services
media mea DS™ Digital Signage CMS
What is media mea DS™?
media mea DS™ is our cloud-based digital signage content management platform that allows organizations to remotely manage and schedule content across one or thousands of displays.
What can I display using media mea DS™?
You can display images, videos, webpages, dashboards, weather, news feeds, social media feeds, RSS feeds, live television, emergency alerts, and custom applications.
Does media mea DS™ support multiple users?
Yes. User roles and permissions can be assigned to different departments, locations, and administrators.
Can I monitor my displays remotely?
Yes. The platform provides remote monitoring and management capabilities.
Is media mea DS™ suitable for large networks?
Absolutely. The platform is designed to support both single-location deployments and enterprise-wide digital signage networks.
InView AdSide™
What is InView AdSide™?
InView AdSide™ is media mea’s venue-based advertising solution that transforms existing televisions into revenue-generating advertising platforms while preserving the primary content viewers are watching.
How does InView AdSide™ work?
The display is divided into a main content area and a dedicated advertising area where approved advertisements, promotions, announcements, and venue messages are displayed.
Who can use InView AdSide™?
Restaurants, bars, gyms, waiting rooms, dealerships, hotels, entertainment venues, healthcare facilities, and retail businesses.
Can venue owners display their own promotions?
Yes. Venue owners can display their own specials, promotions, announcements, and event information.
Does InView AdSide™ generate advertising revenue?
Yes. Participating venues may earn revenue through local advertising campaigns displayed on their screens.
InView Trillboards™
What is InView Trillboards™?
InView Trillboards™ is a television-based advertising network that combines streaming television content with professionally managed local advertising opportunities.
What makes InView Trillboards™ different?
Unlike traditional digital signage, InView Trillboards™ utilizes television screens that are already part of a venue’s daily operations.
Can businesses advertise on InView Trillboards™?
Yes. Businesses can purchase advertising campaigns across participating venues and locations.
Can venue owners participate in revenue sharing?
Yes. Eligible venue partners may participate in advertising revenue-sharing programs.
MEGeo™ Audience & Location Targeting
What is MEGeo™?
MEGeo™ is media mea’s audience targeting and geofencing platform designed to deliver highly targeted advertising based on location, behavior, demographics, and audience attributes.
What is geofencing?
Geofencing creates virtual boundaries around specific locations, allowing advertisers to reach consumers who visit those locations.
What types of locations can be targeted?
Retail stores, shopping centers, events, stadiums, airports, hotels, healthcare facilities, universities, office buildings, and competitor locations.
Can campaigns target specific audiences?
Yes. Campaigns can target audiences based on interests, behaviors, demographics, household income, purchase intent, and location history.
Does MEGeo™ provide reporting?
Yes. Campaign performance reporting is available, including impressions, reach, audience delivery, and engagement metrics.
METext™
What is METext™?
METext™ is media mea’s SMS and MMS marketing platform that helps businesses communicate directly with customers through text messaging.
What can METext™ be used for?
Promotions, appointment reminders, customer notifications, event announcements, loyalty programs, emergency communications, and lead nurturing campaigns.
Does METext™ support images?
Yes. MMS campaigns can include images, graphics, coupons, and promotional content.
Can I manage subscriber lists?
Yes. Businesses can manage contacts, groups, opt-ins, and opt-outs.
Is METext™ compliant with messaging regulations?
Yes. The platform supports opt-in and opt-out compliance requirements.
MeSocial Live™
What is MeSocial Live™?
MeSocial Live™ is a social media engagement platform that displays moderated user-generated content on digital screens.
Which social platforms are supported?
Support may include Instagram, X, Facebook, TikTok, YouTube, and other approved social media platforms.
Can content be moderated?
Yes. Content can be reviewed through automated and manual moderation workflows before appearing on screens.
What are common uses for MeSocial Live™?
Events, conferences, sports venues, entertainment venues, festivals, educational institutions, and brand activations.
Can sponsors be integrated into social displays?
Yes. Sponsors can be incorporated into content rotations, branded templates, and display takeovers.
MEVA™ AI Virtual Avatars
What is MEVA™?
MEVA™ is media mea’s AI-powered virtual avatar solution designed to provide interactive communication experiences.
What can MEVA™ do?
MEVA™ can answer questions, provide information, guide visitors, support customer service functions, and enhance audience engagement.
Where can MEVA™ be deployed?
Retail stores, hospitals, schools, corporate offices, museums, trade shows, hotels, airports, and public information centers.
Can the avatar be customized?
Yes. Voice, appearance, branding, language, and content can be customized.
Does MEVA™ support multiple languages?
Yes. Multiple language support may be available depending on deployment requirements.
Interactive Kiosks & Smart Displays
Does media mea offer interactive kiosks?
Yes. We provide indoor and outdoor interactive kiosks for wayfinding, information, advertising, self-service, and customer engagement applications.
Can kiosks be customized?
Yes. Custom sizes, branding, colors, software integrations, and enclosure designs are available.
Do your kiosks support AI-powered interaction?
Yes. Select models support AI vision, gesture recognition, audience analytics, and interactive experiences.
Can kiosks collect customer data?
Yes. Depending on configuration and compliance requirements, kiosks may collect interaction and engagement analytics.
Wayfinding & Directory Solutions
Does media mea provide wayfinding systems?
Yes. We provide digital wayfinding solutions for hospitals, universities, corporate campuses, airports, malls, and large facilities.
Can maps be customized?
Yes. Interactive maps, directories, search functionality, and branded interfaces can be customized to meet client requirements.
Do you integrate with third-party wayfinding software?
Yes. We support multiple software and integration options depending on project requirements.
Advertising Network Opportunities
Can I become a media mea advertising network partner?
Yes. We work with venue owners, property managers, businesses, and organizations interested in joining our advertising networks.
Can media mea help monetize my screens?
Yes. We offer advertising monetization solutions for qualifying digital signage networks and venue-based displays.
Do you offer white-label solutions?
Yes. Select products, software platforms, and services may be available as white-label solutions for qualified partners and agencies.
How do I learn more about partnership opportunities?
Please contact our team to discuss available partnership, reseller, and advertising network opportunities.
Contact Information
How do I contact media mea?
You may contact us through our website, email, phone, or online contact form.
What are your business hours?
Business hours may vary by department. Please visit our Contact Us page for current information.
Can I schedule a consultation?
Yes. Consultations can be scheduled with one of our specialists.